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Leland Philosophy
 There
are many qualities that are important to a company's success.
At Leland we believe the most important is the guiding philosophy
that forms the character of our organization.
Leland has a written philosophy that guides our organization and
our business relationships. Every person in the Leland organization
knows our philosophy and is accountable for insuring that these
standards are consistently maintained. We also encourage all
of our business partners to hold us accountable for maintaining
these standards by informing us if we ever fail to meet these commitments.
HONESTY
- Honesty is the foundation
for all activities of the Company.
- Leland personnel will
be honest and ethical in all of their activities.
- Leland personnel will
not lie or distort the truth regardless of the consequences.
- Honest mistakes will
happen. We will acknowledge a mistake and correct it to the extent
possible.
RESPECT
- We will show respect
for each and every person with whom we come in contact while performing
our duties.
CUSTOMER SERVICE
- Our commitment is
to provide outstanding service to our customers.
- We will promptly and
courteously respond to all phone calls or other inquiries.
- We will meet our commitments
and follow through on all of our responsibilities.
- We will continually
update our knowledge and professional training to maintain the
skills necessary for the highest level of service to our clients.
ATTITUDE
- We will be courteous
and friendly at all times.
- We will strive to
have fun and enjoy our work.
- We will support and
help one another.
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©
2008 Leland Management Inc.
5955 T G Lee Blvd, Suite 300 | Orlando, FL 32822-4457
407-447-9955 | Fax 407-447-9899
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or comments about web site, please email: webmaster@lelandmanagement.com
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